We will charge a R50.00 (fifty rand) delivery fee for all small and medium sized products to any address in South Africa unless stated otherwise in these terms and conditions. When your total cart exceeds R500.00 (five hundred rand) you will receive free delivery for your order. All products may be transacted through e-commerce, except for goods prohibited for sale in terms of applicable laws.
Game is committed to operating in accordance with the Consumer Protection Act and all policies are subject to the applicable law.
All products ordered and paid for will be delivered within 2-9 working days depending on the proximity of your delivery address to the store that is fulfilling your order and this will be determined at checkout where you will be issued with an estimated delivery date. The closer your delivery address is to the store the sooner we will deliver the product e.g. If your delivery address is within 30 km from the store fulfilling your order, you will receive the order within 2 (two) working days. If your delivery address is more than 121 km from the store fulfilling your order, your order could be received within 7 to 9 working days.
Delivery timelines may vary depending on the courier company delivering your order and delivery estimations may exclude public holidays and weekends. During busy periods or big campaigns such as Black Friday, Halfway Day, Cyber Monday, or festive holidays, delivery may take longer than usual.
While we will make every effort to deliver on time and to keep you updated throughout the process, on occasion, due to issues outside of our control, deliveries may be delayed and take longer than expected. We will endeavour to communicate these delays to you via email or SMS or another other form of communication as provided by us and as elected by you.
Cash on Delivery is not a payment option that is utilised for online purchases. All delivery charges are charged to the customer upfront on finalisation of sale.